Effective Date: 30/04/2026
1. Introduction
This Privacy Policy explains how [Company Name] (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our medical tourism services. We are committed to safeguarding your privacy and ensuring that your personal and medical information is handled securely and responsibly.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name, date of birth, gender, nationality
Contact details (email, phone number, address)
Passport and identification details
b. Medical Information
Medical history and records
Diagnostic reports, prescriptions, and treatment plans
Physician notes and health conditions
c. Travel Information
Flight and accommodation details
Emergency contacts
Insurance information
d. Technical Information
IP address, browser type, device information
Website usage data via cookies or analytics tools
3. How We Use Your Information
We use your information for the following purposes:
To coordinate medical consultations, treatments, and travel arrangements
To communicate with healthcare providers, hospitals, and partners
To personalize services based on your medical needs
To process payments and manage bookings
To comply with legal and regulatory obligations
To improve our services and user experience
4. Sharing of Information
We may share your information with:
Accredited hospitals, clinics, and healthcare professionals
Travel agencies, accommodation providers, and logistics partners
Insurance providers
Legal or regulatory authorities when required
We ensure that all third parties adhere to strict confidentiality and data protection standards.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and restricted access protocols.
6. International Data Transfers
As part of medical tourism services, your data may be transferred across international borders. We take steps to ensure that such transfers comply with applicable data protection laws and maintain adequate safeguards.
7. Data Retention
We retain your personal and medical information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for data processing
Lodge a complaint with a data protection authority
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
6 Erskine Way
Melton West, VIC 3337
Australia
Email: fairmedconnect@gmail.com
Phone: +61 412 465 099
Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
